Terms of service

Last updated: October 2025

Welcome to Tristis Jewelry. These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or purchasing from Tristis Jewelry, you agree to these Terms. Please read them carefully before using our site or making a purchase.

1. General Information

This website is operated by Tristis Jewelry, based in North Carolina, United States. Throughout the site, the terms “we,” “us,” and “our” refer to Tristis Jewelry.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms.

2. Eligibility

By using our website, you represent that you are at least 18 years old or have permission from a parent or guardian. You must also provide accurate and complete information when placing an order.

3. Product Information

We make every effort to display accurate images and descriptions of our Moissanite jewelry. However, slight variations in color, size, or design may occur due to lighting or screen differences.
All products are subject to availability, and we reserve the right to discontinue or modify items at any time without notice.

4. Pricing & Payments

  • All prices are listed in U.S. Dollars (USD).

  • We reserve the right to change prices or promotional offers at any time.

  • Payment must be made in full at the time of purchase using our secure checkout.

  • By submitting payment, you authorize Tristis Jewelry to charge your provided payment method for the total order amount.

5. Shipping & Delivery

Orders are processed and shipped according to our Shipping Policy.
We are not responsible for shipping delays caused by carriers, customs, or other factors outside our control.

6. Returns & Refunds

If you are not satisfied with your purchase, you may return it within 14 days of delivery for a refund or exchange, as outlined in our Return & Refund Policy.
Custom or personalized jewelry is not eligible for return unless it arrives damaged or incorrect.

7. Warranty

Tristis Jewelry offers a one-year warranty covering manufacturing defects. This does not include normal wear and tear, damage caused by misuse, or unauthorized repairs.

8. Intellectual Property

All content on this site — including images, designs, text, logos, and trademarks — is the property of Tristis Jewelry and is protected by copyright and trademark laws.
You may not reproduce, distribute, or use our materials for commercial purposes without written permission.

9. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Limitation of Liability

Tristis Jewelry is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website. Our total liability shall not exceed the purchase price of the product in question.

11. Changes to Terms

We reserve the right to update, modify, or replace any part of these Terms at any time. Updates will take effect immediately upon posting to this page. Your continued use of our website after changes means you accept the revised Terms.

12. Contact Information

If you have any questions about these Terms, please contact us:
📧 Email: avricdeaton@gmail.com
📍 Address: North Carolina 28660-9445, United States
📞 Phone: +1 (980) 434-8671